Frequently Asked Questions
What is the Emergency Response System?
PCCUA’s Emergency Response System notifies students of special college closings and news via text, email, and phone. If your phone number is on file with the admissions office then you will be automatically enrolled. To verify, go to www.pccua.edu , click My RidgeNet at the top of the page, and then click on RidgeRunner Alert. Check to make sure your phone number is correct and make sure your correct campus is selected.
What is BlackBoard?
Blackboard is the learning management system used by PCCUA for hybrid courses, UA Online courses, and PC Net courses. Many instructors utilize this resource in their classes.
When will I receive the Pell Grant and scholarship disbursements?
Fall 2021: Pell Disbursements will be from 2:00-4:00 p.m. on Thursday,September 23, and Thursday, November 4.
- Helena campus will be at the Business Office window.
- Stuttgart will disburse at the Business Office Window in the A Wing.
- DeWitt will disburse at the Front Desk.
Students will need a current student ID and the yellow success card from your advisor. Please wear your masks.
What is the Student Success Pass card? Why do I need one?
Students must have Student Success Pass to pick up a Pell and/or scholarship disbursement check at fall and spring semester disbursements. Students receive the Student Success Pass from their assigned advisor. Students are required to contact an advisor a minimum of three (3) times per semester.
How do I know who my advisor is?
An academic advisor is assigned to each student at registration. To find an advisor, click here. The advisor will assist the student in choosing appropriate courses and creating an education plan.
How do I check my school EMAIL?
Students may access their PCCUA email account using the following steps:
- Click on the My RidgeNet link located on the PCCUA homepage (www.pccua.edu).
- Enter your PCCUA studnet email address (first initial + last name + last four digits of your student ID number + @pccua.edu).
- Enter your password (your date of birth MMDDYYYY).
- Click on the "Email" icon.
How do I enroll for online courses?
To enroll in any online course, you must contact your advisor or Bennie Fonzie, email@example.com by email. If communicating via email, you must include your name, student ID, and the online course name and number. If you do not receive a response within two business days, you are not enrolled in the class, and you should contact your advisor or the Admissions Office at (870) 338-6474, Ext. 1336.
How do I log into WebAdvisor?
WebAdvisor SelfService provides students with access to their personal information, billing and account information, transcript, grades, and class schedules.
You can access WebAdvisor SelfService by logging into to My RidgeNet at www.pccua.edu and select the WebAdvisor SelfService link.
To log in, enter your username (first initial +last name + last four digits of your student ID number) or your email address (first initial + last name + last four digits of your student ID number + @pccua.edu).
Enter your password (your date of birth MMDDYYYY).
My RidgeNet accounts are typically created within 24 hours after a student registers. If you are unable to log into your account for any reason, please fill out a Helpdesk ticket by going to the PCCUA homepage, www.pccua.edu, and clicking on "Helpdesk". Please include a private email or phone number in your ticket for responses.
How do I login to a computer on campus? How do I get a computer account?
All students must log in when using a computer lab. Accounts are created for all students when they register with the Admissions Office.
To login to a computer you use your PCCUA account.
Your PCCUA account is First initial + last name + last 4 digits of student ID + @pccua.edu, i.e. - firstname.lastname@example.org.
Password: Your birth date, i.e. – 01051985
How do I apply for graduation?
Students graduate in December and May. An annual graduation ceremony is held in May in Phillips and Arkansas Counties.
When a student is scheduled to graduate, the advisor and student must fill out a Graduation Application (see below). A degree audit must be attached to the application and sent to the Office of the Vice Chancellor for Instruction. Any course substitutions must be written on the degree audit, and the degree audit must match the catalog year for the student.
The deadline to submit an application to graduate in December 2021 is November 19. The deadline to submit an application to graduate in May 2022 is March 18.
To earn an associate degree, at least thirty (30) credit hours or the last fifteen (15) credit hours must be earned from PCCUA. For a technical certificate, at least half the credit hours must be earned at PCCUA. Students can only receive one (1) Associate of Arts degree from PCCUA.